Level Pay Plan
Utilizing our Level Pay Plan is a wonderful way to budget for your utility expenses. Here is how it works – you pay the same amount each month for 11 months. On the 12th month of your plan cycle, you will pay the difference between what you have paid during the year and the actual amount that you have used. For more information, call Customer Service at 370-5555. They can tell you what your Level Pay Plan amount would be and send you an application.

Payment Options
Did you know that you could make your utility payments using an ATM card or credit card? We gladly accept Visa and MasterCard. The back of every bill stub has an authorization form that must be completed and signed, or a Customer Service Representative can fax the form to you.

Customer Assistance Programs

Low-Income
Eligible low-income customers that receive electric service from Colton Electric Utility can receive a credit for the Public Benefits Charge and a once a year a credit for one months electric bill. (Low income customers are also eligible to receive an exemption from the Utility Users Tax) The application and guidelines are available on our Website Coltononline.com or by contacting Customer Service (909) 370-5555 or visiting Customer Service at Colton City Hall at 650 N. La Cadena Drive.
Customer Service Forms Online

Residential Low Income Assistance Application

Medical
Customers that have a medical condition that requires the use of additional electric use to power equipment, including air conditioning, that is necessary to keep them alive or maintain their health may qualify for additional kilowatt hours charged at the lower baseline rate. A physician’s certification is required to be eligible for this program. Check our Website Coltononline.com to get applications or contact Customer Service (909) 370-5555, or visit Customer Services at Colton City Hall at 650 N. La Cadena Drive or call Energy Services at (909) 370-5561.

Medical Assistance Forms:

Life Support/Medical Baseline Assistance Application
Supplemental Medical Baseline Assistance for Air Conditioning Application

Additional Low-Income Assistance Programs
San Bernardino County administers the Low Income Home Energy Assistance Program (LIHEAP) that help income qualified customers pay their utility bills. For information on qualifying for this program contact:

San Bernardino County Community Services Department
(909) 885-1219
(800) 635-4618 -- Weatherization and Energy Assistance

Solar Electric System Rebate Program 

Colton Electric Utility is providing Rebate to assist customers in purchasing Solar Electric Systems (Photovoltaic) to provide power to their homes and businesses.

The rebate amount is $4.00 per installed Watt up to 50% of the costs with a cap of $20,000 for residential and $50,000 for commercial systems.  For more information call (909) 370-5561

Commercial and Residential Energy Services

Colton Electric Utility can help customers by providing energy information and often help solve high bill problems by analyzing energy use history and electric equipment.  Contact Colton Electric Utility (909) 370-6132